{"id":62728,"date":"2025-04-01T15:42:18","date_gmt":"2025-04-01T13:42:18","guid":{"rendered":"https:\/\/qualityminds.com\/?p=62728"},"modified":"2025-04-28T12:51:35","modified_gmt":"2025-04-28T10:51:35","slug":"sla-sli-und-slo","status":"publish","type":"post","link":"https:\/\/qualityminds.com\/de\/sla-sli-und-slo\/","title":{"rendered":"QualityHeroes Podcast \u2013 Zwischenfrage: Was sind SLAs, SLIs und SLOs"},"content":{"rendered":"\n<section id=\"block-66794739c40b0\"  class=\"hero-section template11\">\n\t<div class=\"bg\">\n\t\t\t<\/div>\n\t<div class=\"container\">\n\t\t<div class=\"hero-section__wrapper flex flex-wrap justify-between\">\n\t\t\t<div class=\"hero-section__description\">\n\t\t\t\t<div class=\"text-element-wrapper\">\n\t\t\t\t\t<div class=\"text-element\">\n\n<h1 class=\"wp-block-heading has-text-align-left\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-secondary-color\">Zwischenfrage:<\/mark> Was sind SLAs, SLIs und SLOs<\/strong><\/h1>\n\n<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"hero-section__img\">\n\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"860\" height=\"860\" src=\"https:\/\/qualityminds.com\/wp-content\/uploads\/2019\/04\/QualityHeroes-Podcast-refresh2022-Sign-complete-860px-sRGB.png\" class=\"attachment-full size-full\" alt=\"\" loading=\"eager\" srcset=\"https:\/\/qualityminds.com\/wp-content\/uploads\/2019\/04\/QualityHeroes-Podcast-refresh2022-Sign-complete-860px-sRGB.png 860w, https:\/\/qualityminds.com\/wp-content\/uploads\/2019\/04\/QualityHeroes-Podcast-refresh2022-Sign-complete-860px-sRGB-300x300.png 300w, https:\/\/qualityminds.com\/wp-content\/uploads\/2019\/04\/QualityHeroes-Podcast-refresh2022-Sign-complete-860px-sRGB-150x150.png 150w, https:\/\/qualityminds.com\/wp-content\/uploads\/2019\/04\/QualityHeroes-Podcast-refresh2022-Sign-complete-860px-sRGB-768x768.png 768w\" sizes=\"(max-width: 860px) 100vw, 860px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"social\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"social-wrapper flex items-center\">\n\t\t\t\tFolge uns\t\t\t\t\t<ul class=\"no-list no-margin social-list\">\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/company\/qualityminds-gmbh\/\" target=\"_blank\" aria-label=\"share on social media\" rel=\"noopener\">\n\t\t\t\t\t<img decoding=\"async\" width=\"29\" height=\"29\" src=\"https:\/\/qualityminds.com\/wp-content\/uploads\/2024\/06\/linkedin.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/www.facebook.com\/QualityMindsGmbH\" target=\"_blank\" aria-label=\"share on social media\" rel=\"noopener\">\n\t\t\t\t\t<img decoding=\"async\" width=\"29\" height=\"29\" src=\"https:\/\/qualityminds.com\/wp-content\/uploads\/2024\/06\/facebook.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/www.xing.com\/pages\/qualitymindsgmbh\" target=\"_blank\" aria-label=\"share on social media\" rel=\"noopener\">\n\t\t\t\t\t<img decoding=\"async\" width=\"29\" height=\"29\" src=\"https:\/\/qualityminds.com\/wp-content\/uploads\/2024\/09\/xing_icon.svg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\t<section id=\"block-667949a958bf7\"  class=\"single-post-section\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"content\">\n\t\t\t\t<div class=\"single-post-main\">\n\t\t\t\t\t<div class=\"text-element\">\n\n<h2 class=\"wp-block-heading\"><strong><strong>QualityHeroes Podcast \u2013 <\/strong><\/strong>Zwischenfrage: Was sind SLAs, SLIs und SLOs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Freunde der Qualit\u00e4t, willkommen zu unserer n\u00e4chsten Zwischenfrage! \ud83d\udca1<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In dieser Zwischenfrage von <em>QualityHeroes \u2013 dem Podcast f\u00fcr agile K\u00f6pfe<\/em> tauchen Jan und Matthias tief in die Welt von <strong>SLI, SLO und SLA<\/strong> ein. Diese Begriffe sind entscheidend f\u00fcr zuverl\u00e4ssige Services \u2013 doch was steckt wirklich dahinter? Warum sind sie so wichtig? Und wie lassen sie sich in der Praxis sinnvoll anwenden?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Da das Thema viele spannende Beispiele erfordert, nehmen wir uns diesmal etwas mehr Zeit, um es wirklich greifbar zu machen. Au\u00dferdem kl\u00e4ren wir, was <em>customer-centric SLOs<\/em> sind und wie sie funktionieren.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also lehnt euch zur\u00fcck und taucht mit uns ein \u2013 viel Spa\u00df beim Zuh\u00f6ren!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zum Podcast:<\/strong> <strong>QualityHeroes \u2013 der Podcast \u00fcber Softwarequalit\u00e4t f\u00fcr agile K\u00f6pfe<\/strong><br><br>Moderation: <a href=\"https:\/\/www.linkedin.com\/in\/jan-reimann\/\" target=\"_blank\" rel=\"noopener\">Jan Reimann<\/a><br>Gast: <a href=\"https:\/\/www.linkedin.com\/in\/matthias-thubauville\/\" target=\"_blank\" rel=\"noopener\">Matthias Thubauville<\/a><br>Produktion: <a href=\"https:\/\/www.linkedin.com\/in\/laura-kotulla-14b199332\/\" target=\"_blank\" rel=\"noopener\">Laura Kotulla<\/a><br><br>#QualityHeroes #SLI #SLO #SLA #ServiceReliability #DevOps #SoftwareQuality #SiteReliabilityEngineering #TechPodcast #ITBestPractices #SystemPerformance<\/p>\n\n\n\n<div id=\"block-667abcd8c5e5d\"  class=\"podcast-player-block\">\n\t\t\t<wave-audio-path-player src=\"https:\/\/qualityminds.com\/wp-content\/uploads\/2025\/04\/QHZwischenfrage_JanMatthias-Zwischenfrage-Was-bedeutet-SLA-SLI-und-SLO-1.mp3\" wave-width=\"334\" wave-height=\"62\" wave-slider=\"transparent\"><\/wave-audio-path-player>\n\t<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>Referenz:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sre.google\/resources\/book-update\/slos\/\" target=\"_blank\" rel=\"noopener\">SRE Book: SLOs<\/a><\/li>\n<\/ul>\n\n<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"single-post-aside\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"post-author-wr\">\n\t\t\t\t\t\t\t<div class=\"author-img\">\n\t\t\t\t\t\t\t\t<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/2f8767c620969662543d29f43eee33b27e7c79f00155c1bd43b5653c9a34377c?s=96&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/2f8767c620969662543d29f43eee33b27e7c79f00155c1bd43b5653c9a34377c?s=192&#038;d=mm&#038;r=g 2x' class='avatar avatar-96 photo' height='96' width='96' \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"author-info text-element\">\n\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\t\t\tGeschrieben von:\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t<p class=\"author-name\">\n\t\t\t\t\t\t\t\t\t\tLaura Kotulla\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"aside-cta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon-wr\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"76\" height=\"76\" src=\"https:\/\/qualityminds.com\/wp-content\/uploads\/2024\/05\/Capa_1.svg\" class=\"attachment-full size-full\" alt=\"send icon\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-element\">\n\t\t\t\t\t\t\t\t\t<p>Wir sind erreichbar unter der Mail: <a class=\"cc-1rn59kg\" title=\"mailto:podcast@qualityminds.de\" href=\"mailto:podcast@qualityminds.de\" data-testid=\"link-with-safety\" data-renderer-mark=\"true\">podcast@qualityminds.de <\/a>oder auf <a class=\"cc-1rn59kg\" title=\"https:\/\/www.linkedin.com\/company\/qualityminds-gmbh\/posts\/?feedView=all\" href=\"https:\/\/www.linkedin.com\/company\/qualityminds-gmbh\/posts\/?feedView=all\" data-testid=\"link-with-safety\" data-renderer-mark=\"true\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a><\/p>\n<p data-renderer-start-pos=\"13770\">Wir freuen uns auf euer Feedback und eure Anregungen!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"similar-posts\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"heading\">\n\t\t\t\t\t\t\t\t\tWeiterf\u00fchrende Links\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"no-list no-margin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/qualityminds.com\/de\/zwei-kurven-voraus-was-rallyesport-ueber-moderne-fuehrung-verraet-eine-fuenfteilige-serie-ueber-fuehrung-vertrauen-und-zusammenarbeit-teil-5\/\">Zwei Kurven voraus: Was Rallyesport \u00fcber moderne F\u00fchrung verr\u00e4t \u2013 Eine f\u00fcnfteilige Serie \u00fcber F\u00fchrung, Vertrauen und Zusammenarbeit. Teil 5.\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/qualityminds.com\/de\/resilienz-fokus-fur-nachhaltige-performance-zwei-kurven-voraus-was-rallyesport-uber-moderne-fuhrung-verrat\/\">Zwei Kurven voraus: Was Rallyesport \u00fcber moderne F\u00fchrung verr\u00e4t \u2013 Eine f\u00fcnfteilige Serie \u00fcber F\u00fchrung, Vertrauen und Zusammenarbeit. Teil 4.\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/qualityminds.com\/de\/unternehmensfuhrung-zwei_kurven_voraus_teil_3-_fehlerkultur\/\">Zwei Kurven voraus: Was Rallyesport \u00fcber moderne F\u00fchrung verr\u00e4t &#8212; Eine f\u00fcnfteilige Serie \u00fcber F\u00fchrung, Vertrauen und Zusammenarbeit. Teil 3.\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"similar-posts primary-color\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"heading\">\n\t\t\t\t\t\t\t\t\tDie Folge kannst du auch hier finden:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"no-list no-margin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/open.spotify.com\/episode\/4j6B9ci7vmSQNrSQ6hg3Ar\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSpotify\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/podcasts.apple.com\/de\/podcast\/qh-zwischenfrage-sli-slo-sla-was-steckt-hinter-den\/id1336000335?i=1000700827117\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tApple Podcasts\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.podcast.de\/episode\/679708086\/qh-zwischenfrage-sli-slo-sla-was-steckt-hinter-den-drei-buchstaben\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPodcast DE\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"social-sharing\">\n\t\t\t\t\t<p class=\"no-margin\"> teilen\t\t\t\t\t<\/p>\n\t\t\t\t\t\n<ul class=\"no-list no-margin\">\n\t<li>\n\t\t<a href=\"https:\/\/www.linkedin.com\/feed\/?shareActive=true&#038;text=https:\/\/qualityminds.com\/de\/unternehmensfuhrung-zwei_kurven_voraus_teil_3-_fehlerkultur\/\" class=\"linkedin\" target=\"_blank\" aria-label=\"auf LinkedIn teilen\"><\/a>\n\t<\/li>\n\t<li>\n\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/qualityminds.com\/de\/unternehmensfuhrung-zwei_kurven_voraus_teil_3-_fehlerkultur\/\" class=\"facebook\" target=\"_blank\" aria-label=\"auf Facebook teilen\"><\/a>\n\t<\/li>\n\t<li>\n\t\t<a href=\"https:\/\/www.xing.com\/spi\/shares\/new?url=https:\/\/qualityminds.com\/de\/unternehmensfuhrung-zwei_kurven_voraus_teil_3-_fehlerkultur\/\" class=\"xing\" target=\"_blank\" aria-label=\"auf Xing teilen\"><\/a>\n\t<\/li>\n<\/ul>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":64,"featured_media":60986,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[481,1,531],"tags":[166],"class_list":["post-62728","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcast-de","category-blog-de","category-qualityheroes","tag-qualityheroes"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/qualityminds.com\/wp-content\/uploads\/2019\/04\/QualityHeroes-Podcast-refresh2022-Sign-complete-860px-sRGB.png","_links":{"self":[{"href":"https:\/\/qualityminds.com\/de\/wp-json\/wp\/v2\/posts\/62728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qualityminds.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/qualityminds.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/qualityminds.com\/de\/wp-json\/wp\/v2\/users\/64"}],"replies":[{"embeddable":true,"href":"https:\/\/qualityminds.com\/de\/wp-json\/wp\/v2\/comments?post=62728"}],"version-history":[{"count":4,"href":"https:\/\/qualityminds.com\/de\/wp-json\/wp\/v2\/posts\/62728\/revisions"}],"predecessor-version":[{"id":62735,"href":"https:\/\/qualityminds.com\/de\/wp-json\/wp\/v2\/posts\/62728\/revisions\/62735"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/qualityminds.com\/de\/wp-json\/wp\/v2\/media\/60986"}],"wp:attachment":[{"href":"https:\/\/qualityminds.com\/de\/wp-json\/wp\/v2\/media?parent=62728"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/qualityminds.com\/de\/wp-json\/wp\/v2\/categories?post=62728"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/qualityminds.com\/de\/wp-json\/wp\/v2\/tags?post=62728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}